https://www.thinklumina.com/blog daily 0.75 2026-03-09 https://www.thinklumina.com/blog/inspire-brands-franchisee-digital-experience-redesign monthly 0.5 2026-01-30 https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/83cb3f0e-4ade-4017-a723-0ecdffad428b/Screenshot+2026-01-29+at+4.26.14%E2%80%AFPM.png Blog - Inspire Brands Franchisee Digital Experience Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/db4943ba-9ba2-43ba-8429-8064c6cf233f/Screenshot+2026-01-29+at+4.26.22%E2%80%AFPM.png Blog - Inspire Brands Franchisee Digital Experience Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/cabcbe0a-9e06-42b4-97c6-50f4ec41f951/Screenshot+2026-01-29+at+4.26.28%E2%80%AFPM.png Blog - Inspire Brands Franchisee Digital Experience Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/d0eb5525-5578-4d27-8b94-7f5c943a0f26/Screenshot+2026-01-29+at+4.26.32%E2%80%AFPM.png Blog - Inspire Brands Franchisee Digital Experience Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/37109449-a6c7-46bf-b04d-75a12637a02e/Screenshot+2026-01-29+at+4.26.36%E2%80%AFPM.png Blog - Inspire Brands Franchisee Digital Experience Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/67f8b3ed-3d99-4aaf-a2dc-c0bbc60ed089/Screenshot+2026-01-29+at+4.26.40%E2%80%AFPM.png Blog - Inspire Brands Franchisee Digital Experience Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/e9a67fad-79d5-4155-8afb-88fe108b1dcb/Screenshot+2026-01-29+at+4.26.44%E2%80%AFPM.png Blog - Inspire Brands Franchisee Digital Experience Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/f87f8ab9-d133-466d-b42a-e3309c75b773/Screenshot+2026-01-29+at+4.26.47%E2%80%AFPM.png Blog - Inspire Brands Franchisee Digital Experience Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.thinklumina.com/blog/npm-ai-an-internal-knowledge-oracle-built-for-scale monthly 0.5 2026-01-29 https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/0662168d-ff98-44d1-8603-7aa7f31001f7/AI+-+Research+%26+Vision+Casting.gif Blog - NPM AI: An Internal Knowledge Oracle Built for Scale - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/e455e7c3-1043-4d15-bd04-6eb012fde556/ai+use+feedback.png Blog - NPM AI: An Internal Knowledge Oracle Built for Scale - Make it stand out Feedback from over 40% of staff confirmed that AI was already in use across the organization, with the majority applying it lightly for practical, day-to-day work. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/f79e0558-35a5-49dd-b6de-e88fdc8f2a01/RAG+model+ai+NPMai.jpeg Blog - NPM AI: An Internal Knowledge Oracle Built for Scale - Make it stand out A conceptual RAG architecture diagram I created to help senior leadership understand how an internal AI assistant could securely retrieve organizational knowledge and deliver clear, contextual answers. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/cfc3f65e-7731-473e-a89a-7629c0e94024/AI+-+Best+Practices+Campus+World+Tour+%282025%29.gif Blog - NPM AI: An Internal Knowledge Oracle Built for Scale - Make it stand out A working mockup of NPM AI integrated into Rock’s desktop experience, designed to give staff fast, plain-English access to trusted organizational information. https://www.thinklumina.com/blog/rock-rms-staff-mobile-app-for-on-the-go-ministry-work monthly 0.5 2026-01-29 https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/efcbfab0-40f5-435a-ae54-2f8179841cfa/npm+staff+app.png Blog - Rock RMS Staff Mobile App for On-the-Go Ministry Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/62f7c017-52e8-4cc0-a37d-28ef84213b4c/Mobile+-+App+Strategy+%28August+2024%29.001.jpeg Blog - Rock RMS Staff Mobile App for On-the-Go Ministry Work - Make it stand out A clear downward trend across key app metrics gave us the clarity we needed to challenge assumptions and rethink our mobile strategy with fresh eyes. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/1ee5f825-f00e-4e89-bdf0-9d64adda097f/handheld+npm+staff+app.png Blog - Rock RMS Staff Mobile App for On-the-Go Ministry Work - Make it stand out I did a full redesign of Rock’s default profile experience, prioritizing fast access to critical attendee information and introducing an AI-powered profile summary that brings family and engagement context into a single, mobile-friendly view. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/46376f00-bc5a-440e-98c3-713226083d89/over+the+shoulder+npm+staff+app.png Blog - Rock RMS Staff Mobile App for On-the-Go Ministry Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.thinklumina.com/blog/organization-wide-ai-enablement-strategy-and-training-for-one-of-the-nations-largest-multi-site-churches monthly 0.5 2026-01-29 https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/5f73ef90-5a52-4953-b8c4-7a7a83f19050/Screenshot+2026-01-28+at+2.22.33%E2%80%AFPM.png Blog - Organization-Wide AI Enablement Strategy and Training for One of the Nation’s Largest Multi-Site Churches - Make it stand out Hayden leading an AI best practices training at North Point Community Church’s monthly staff meeting, with Russell from his team. The training was a need Hayden identified, developed, and led, with follow-up across the organization. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/af4149fa-c0d0-462a-8071-0df587042995/Screenshot+2026-01-28+at+2.22.00%E2%80%AFPM.png Blog - Organization-Wide AI Enablement Strategy and Training for One of the Nation’s Largest Multi-Site Churches - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/86dcbe6e-bf56-440c-a67d-1a6a5d8bfe02/Screenshot+2026-01-28+at+2.23.34%E2%80%AFPM.png Blog - Organization-Wide AI Enablement Strategy and Training for One of the Nation’s Largest Multi-Site Churches - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.thinklumina.com/blog/scaling-a-200m-giving-initiative-with-ai-automating-pledge-card-processing-using-aws-textract monthly 0.5 2026-01-29 https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/0150e27d-f7be-4994-8faf-fa08ef8a0c19/pledge+card.png Blog - Scaling a $200M Giving Initiative with AI: Automating Pledge Card Processing Using AWS Textract - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/edf37bd2-accb-4548-acc5-e839cf00258f/legible+card+illegible+card.png Blog - Scaling a $200M Giving Initiative with AI: Automating Pledge Card Processing Using AWS Textract - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/e50d84ab-5015-42ca-8d22-7cc63c180cbc/Deeper+Wider+Scan+Workflow.001.jpeg Blog - Scaling a $200M Giving Initiative with AI: Automating Pledge Card Processing Using AWS Textract - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/465c8153-a0fe-431a-94e1-b0afc4a2f687/shortcut.png Blog - Scaling a $200M Giving Initiative with AI: Automating Pledge Card Processing Using AWS Textract - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.thinklumina.com/blog/reimagining-in-person-engagement-nfc-experiments-for-faster-frictionless-check-in-next-steps monthly 0.5 2026-01-30 https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/3202153a-7d58-4f30-8c01-a33ed671c59d/IMG_1872.JPG Blog - Reimagining In-Person Engagement: NFC Experiments for Faster, Frictionless Check-In & Next Steps - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/ca3726fb-4981-4d40-864c-da442bc4e6d5/60640600_2405695419482842_5547000591210774528_n.jpg Blog - Reimagining In-Person Engagement: NFC Experiments for Faster, Frictionless Check-In & Next Steps - Make it stand out Low-light conditions in the balcony during services at North Point Community Church highlight a core limitation of QR-based calls to action. Ambient lighting drops quickly, making camera-based scanning unreliable in environments designed for immersive experiences. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/6cde20b2-9d1c-41f9-9b9c-0110638cce76/IMG_2708.png Blog - Reimagining In-Person Engagement: NFC Experiments for Faster, Frictionless Check-In & Next Steps - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/b208279e-d4f2-4963-9e80-62413ec2fa01/IMG_1879.jpg Blog - Reimagining In-Person Engagement: NFC Experiments for Faster, Frictionless Check-In & Next Steps - Make it stand out Strategic placement of NFC tap discs at the children’s check-in area, positioned adjacent to the existing iPad stations (white stands at far left and right) to redirect first-time families to self-service intake on their own phones, reducing hardware dependency and easing peak-time congestion. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/1e25f260-784f-4b20-9a1f-1b3f43d90f74/NFC+scan+areas.png Blog - Reimagining In-Person Engagement: NFC Experiments for Faster, Frictionless Check-In & Next Steps - Make it stand out A simple visual I created to help volunteers understand where to tap on different phones. Android devices scan from the center-back, while iPhones scan near the top, reducing confusion, speeding up interactions, and making NFC-based Sunday workflows feel easy and intuitive for guests. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/b6873017-b04b-4fb8-b28d-6be858136ec2/IMG_1872.JPG Blog - Reimagining In-Person Engagement: NFC Experiments for Faster, Frictionless Check-In & Next Steps - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60d0fbf58e6fb9161ca9fe4a/ac5628bb-f779-4f24-9406-be97eadd9609/IMG_1873.png Blog - Reimagining In-Person Engagement: NFC Experiments for Faster, Frictionless Check-In & Next Steps - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.thinklumina.com/blog/scaling-data-accuracy-with-user-managed-profiles-in-rock-rms monthly 0.5 2026-01-29 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